Service
Find the answers you need about subscriptions, access, and support without leaving the docs.
Articles
4
Focus
Clear workflows
Best for
Repeatable operations
Plans, billing, and trials
Understand what to expect during evaluation, how billing works, and how plan changes affect your team and connected workflows.
Start small and confirm the workflow before scaling up.
Plan changes should be timed around active operations.
Billing clarity helps teams avoid interruption during busy selling periods.
Security, data, and permissions
Review how marketplace access, account permissions, and operational safeguards work so your team can scale responsibly.
Marketplace connections should stay centralized and controlled.
Grant the minimum access needed for each role.
Operational logs are most useful when teams do not share credentials informally.
Understanding marketplace errors and how to fix them
Troubleshoot common Vinted, Depop, and eBay listing errors caused by marketplace security checks, account setup, or temporary sync issues.
Marketplace errors are often security or account checks, not broken inventory data.
Vinted 403 and captcha responses usually need a clean browser session and manual verification.
Retry after fixing the marketplace-side issue so Xlistr keeps the action history intact.
Support and troubleshooting
Find the quickest path to resolution when listings, connections, or stock updates do not behave the way you expect.
Most issues are easier to solve with the item, action, and marketplace context in hand.
Start with the queue and connection state before editing listings manually.
Support moves faster when you describe the internal record and the affected channel separately.